HC-One has won the Amazon Business Exchange Award for ‘Bringing People Together’, as part of their second annual event that highlights some of its most innovative customers. The ‘Bringing People Together’ award celebrates HC-One’s work in keeping Residents connected with their loved ones during the pandemic. HC-One was announced as the winner of this award at a virtual ceremony on the 7th October.
From the start of the pandemic, HC-One has placed a significant emphasis on how it could use technology to support Residents to stay in touch with their loved ones, whilst lockdowns and visiting restrictions were in place. As part of HC-One’s effort and commitment to supporting the connection between Residents and their loved ones, the HC-One Procurement Team used the Amazon Business account to purchase 750 Amazon Fire Tablets in March 2020 for its 328 care homes across the UK. This allowed for Residents living in HC-One care homes to have video calls with their loved ones whilst visiting was restricted.
Michael Robson, Head of Procurement, commented:
“A key consideration for us earlier this year was how we can adapt and continue to support the connection between Residents, their loved ones and the outside world as the pandemic escalated and lockdown restrictions tightened, and how we continue to operate safely whilst also keeping Residents’ wellbeing front and centre. This was a major reason why HC-One made the decision to invest in new communication tools and equipment. This investment has allowed us to help keep families connected and support Resident’s quality of life and wellbeing by keeping their bodies, minds and souls stimulated, whilst restrictions are in place and non-essential visitors are not allowed to visit care homes.”
Robi Roccella, Head of Quality of Life at HC-One, said:
“Receiving recognition for the work we are doing to keep Residents and their loved ones connected is a fantastic achievement! We centre everything towards promoting the Residents’ quality of life and care – they are the focus of everything that we are trying to achieve. The Amazon Fire Tablets have supported us to accomplish this, especially throughout the coronavirus pandemic where they enabled the Residents to maintain a link to the community and their loved ones and ultimately to stimulate the Residents’ wellbeing and enhance their quality of life.”
As well as supporting the connection between Residents and their loved ones, the tablets have also enabled Residents to enjoy a variety of new wellbeing activities, aided by the endless choice of apps. This has been a great additional resource for HC-One to use and is going to be an effective tool to use in the future.