Kailash Manor Care Home Partners with Northumbria University in Pioneering NIHR Research on South Asian Elder Care

Kailash Manor, part of TLC Care’s cultural care home network, recently welcomed researchers from Northumbria University as part of a pioneering NIHR-funded study into culturally inclusive care for older adults from South Asian backgrounds in the Northeast.

Led by Payal Chhabra, Support Manager at TLC Care, the research aimed to explore how care homes can better support the cultural, emotional, and spiritual needs of South Asian elders. With limited culturally specific care options available regionally, the study hopes to inform best practices and future care models across the UK.

During their visit, the research team and members of Newcastle’s South Asian community toured both cultural homes of TLC Care. At Kailash Manor they experienced firsthand how cultural elements are thoughtfully integrated into daily life, from traditional cuisine and multilingual staff to designated prayer spaces and celebrations of religious festivals.

“The researchers were deeply moved by the sense of belonging and dignity fostered in our home,” said Payal Chhabra. “They noted the attention to detail in our approach, be it food, language, or décor and how these elements create a true home away from home.”

The team praised Kailash Manor’s unique, culturally attuned model and showed keen interest in understanding the challenges of implementing such care. They were particularly inspired by the strong community recognition and appreciation for the home’s inclusive ethos.

Kailash Manor is proud to contribute to this vital research and remains committed to setting a benchmark in personalised, culturally enriched elder care.