Cambridge Care Facility Rated ‘Outstanding’ By CQC And Praised By MP

A Histon care facility for young adults with learning disabilities and complex care needs, has been praised by the Care Quality Commission (CQC) following its latest inspection by independent inspectors.

Mill Lane in Histon, Cambridge, has been rated ‘Outstanding’ and ‘Good’ in all areas and ‘Outstanding’ overall. Lucy Frazer MP has added her praise to the facility.

A CQC report judges a care facility on its levels of care, responsiveness, safety, effectiveness, and leadership and includes comments from social workers, healthcare professionals, staff and relatives.

The inspection team commented: “People had very positive opinions about the care and support they received from staff. This was because staff treated people with kindness and compassion.

“The atmosphere in the service was calm, compassionate and inclusive. Interactions throughout the day between staff and people which were gentle, respectful and kind.”

On a recent visit to the facility, Lucy Frazer, Member of Parliament for South East Cambridgeshire, praised the facility: “It was great to visit Mill Lane, and receive an update on the progress of the care home and its facilities. The facility’s excellent CQC rating is fantastic news, and I was pleased to meet and staff, seeing first-hand the positive environment and excellent surroundings”.

Ellah Omburah, registered manager, said: “We are delighted that the inspection team has recognised the hard work and dedication of the team at Mill Lane, and have rated our facility as overall ‘outstanding’ for being a responsive and well-led service.”