Broadlands Lodge Introduces British Sign Language Course In Honour Of World Voice Day

In celebration of World Voice Day, Broadlands Lodge care home in Norwich has launched a new British Sign Language (BSL) course for staff and residents, aiming to enhance communication and inclusivity within the home.

World Voice Day, observed annually on April 16th, celebrates the importance of healthy communication and being heard. At Broadlands Lodge, it’s now also a day that marks the beginning of a new journey in communication, empathy, and community spirit.

The initiative was inspired by residents like 73-year-old Judith Rafferty, who moved to Broadlands Lodge after experiencing a stroke. As a result of the stroke, Judith developed Aphasia, a condition that affects her ability to speak.

Since then, staff at Broadlands Lodge have learnt to communicate with Judith in other ways that work for her, but they believe offering BSL in the home will make a real difference in supporting Judith and other residents in daily interactions.

Judith was delighted to learn about the new initiative and couldn’t wait to start learning, a smile on her face as she explored the new course.

This new programme reflects Broadlands Lodge’s ongoing commitment to person-centred care.

Tamara Crosswell, the Home Manager at Broadlands Lodge, hopes that this initiative will not only empower staff and residents but also foster stronger bonds and understanding throughout the home.

“Judith is a bright, social lady with so much to say, and it’s incredibly frustrating for her when she can’t make herself understood,” said Tamara.

“We wanted to do something meaningful, not just for Judith, but for others in our home too. BSL is a beautiful, expressive language, and learning it together is already bringing us closer.”