Care Campaign for the Vulnerable (CCTV) is calling for an independent review on all care home evictions served to vulnerable elderly, as well as wells as help for families left without support.
The campaign group says that over 150 care home residents have been evicted from care homes following disputes over visiting.
Speaking this week to a daily newspaper the campaign group said that the number of evictions was possibly the “tip of the iceberg” with “hundreds of families in similar positions afraid to speak out”.
Many families say evictions are served when care complaints are raised and not addressed. Soon after, a shock 28 days notice period would be sent without prior warning and the reason given would be the care home ‘can no longer meet care needs.
The campaign group said that they are currently ” Supporting families where elderly living with Alzheimer’s/dementia have been given only SEVEN days to vacate their care home and families are shocked evictions can be served during the coronavirus pandemic placing vulnerable elderly at high risk.”
Meetings held with care providers, safeguarding and families CCTV say is often served in the best interest of the resident especially when care needs have increased and staff can no longer deliver the care needed, however, they say they are seeing a worrying trend in what is they say’revenge’ evictions. One care provider stated in an email one family member had ‘broken lock down rules” as the reason for serving an eviction on an elderly resident with dementia. Families have reported providers not being ‘open and transparent and elderly residents have no rights or support when faced with ”revenge” evictions.
CCFTV founder and director Jayne Connery said: “Families say some homes don’t facilitate visits, even at a closed window. Some haven’t seen loved ones for six months. Evicting an elderly person from a care home can bring severe decline physically and emotionally.”
A Department of Health and Social Care spokesperson said: “People in care homes and their families rightly expect the highest standards of care and it is completely unacceptable for anyone to be forced to leave unfairly. The Competition and Markets Authority (CMA) published guidance last year to help care homes understand and comply with their responsibilities under consumer law, and they will crack down on unfair practices where necessary.
“We understand the pain and the very real consequences of loved ones being separated and we must get the balance right between reuniting families and ensuring care staff and residents are safe and preventing the transmission of from COVID-19.
“We are beginning a trial of testing visitors to care homes in the coming days to give families more opportunities to reunite with relatives.”