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Stay #TempAware During the Heatwave Urges CQC

CQC-logoAs the great British summer continues to surprise with endless scorching rays, the CQC are calling on those who work or volunteer in health and adult social care services to be #TempAware so that older citizens, and people living with disabilities or in vulnerable circumstances, stay cool and are appropriately supported.

Kate Terroni, Chief Inspector of Adult Social Care, said: “Most of us will be enjoying the heatwave and being out in the beautiful weather over the summer months, but we need to remember the risks extreme heat can bring for some older people and people who are vulnerable.

“Please take the time to remind yourself of simple steps you can take during a heatwave such as staying hydrated and being out of the sun at peak times. For further information please see NHS England’s Heatwave Plan for England and information on dealing with extreme weather by the Care Provider Alliance.

“I would ask the you consider support you could offer to a neighbour during a heatwave, as it is important to remember that not everyone may realise when they are experiencing side effects of the heat, such as becoming dehydrated.This summer be #TempAware and go that extra mile to make sure we are looking after the most vulnerable people in our communities.”

CQC quality assessments of health and care services focus on the importance of people experiencing a safe environment that is responsive to their personal needs. This includes considering the building temperature, how individual hydration and nutritional requirements are being met – and is all underpinned by the clear guidance we use.

When asking whether a care home is ‘safe’, the CQC say they want to see evidence of:

“How risks to people are assessed and their safety monitored and managed so they are supported to stay safe and their freedom is respected.

How is equipment, which is owned or used by the provider, managed to support people to stay safe?”

“How are the premises and safety of communal and personal spaces (such as bedrooms) and the living environment checked and managed to support people to stay safe?

How does the provider manage risks where they provide support in premises they are not responsible for?”

“When asking whether a hospital or other healthcare service is ‘safe’, we want to see evidence of:

How do systems, processes and practices keep people safe and safeguarded from abuse? Does the design, maintenance and use of facilities and premises keep people safe?”

Spread the word on Twitter @CareQualityComm using the hashtag #TempAware.