Stars of Social Care Success for Rachel and Paul

Rachel Ticehurst-Richardson from Tunbridge Wells Care Centre (TWCC) and Parkfield House Nursing Home’s Paul Ogu came away with accolades from the recent Stars of Social Care Awards final in London.

Rachel joined TWCC in 2023 as an Activities Assistant and was quickly promoted to head up the department thanks to her passion, creativity and dedication. She organises a variety of twice-daily activities for residents that include arts and crafts, games, physical exercise sessions, takeaway food evening, animal therapy, musical entertainments and much more.

“Rachel deserves to win for her extraordinary dedication, creativity, and genuine love for the residents at Tunbridge Wells Care Centre,” they said. “From transforming dreams into reality – like arranging a Bentley ride for a 104th birthday – to caring for ducklings at home and tailoring meaningful activities, Rachel goes above and beyond every day. Her person-centred approach, leadership, and infectious enthusiasm make a profound impact on residents’ lives. Rachel is not just an activities coordinator – she is the heart of the home.”

A surprised but delighted Rachel says: “I have never won an award before! I was so proud to share the news with all the residents, as they had kept everything crossed for me, and there were tears and cheers from them when they heard. I come to work for them. I give them 110% to see the love they have for me, which is why I do my job, and why I will continue to do it. I won the award for them!”

Paul received a Highly Commended in the Inspirational Care Worker category. Ex-domiciliary carer Paul joined the West London nursing home in 2021. He’s an experienced and dedicated Senior Care Assistant, and a can-do person who helps wherever needed, even in the garden or doing minor repairs and decorations!

The judges were impressed by Paul’s passion and willingness to go the extra mile. “Paul, a dedicated senior care assistant at Parkfield House, goes above and beyond – from mentoring colleagues and leading on health and safety, to lifting spirits through activities and celebrations. Passionate, skilled, and always smiling, he’s a true role model who brings warmth, quality, and joy to residents and colleagues alike,” they said.

Paul is delighted with his award, saying: “The awards final was full of positive energy and so memorable! Being ‘highly commended’ is a real honour. I’m determined to keep on striving for excellence and giving to society the same level of care that I would expect to give to my own family, or receive myself. I would like to dedicate this recognition to my lovely residents, as well as all the healthcare workers who give their best to those in their care each and every day.”