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Sir Julian Hartley Appointed as CQC’s New Chief Executive

Sir Julian Hartley is set to become the CQC’s new Chief Executive, having served as the Chief Executive of NHS Providers since February 2023.

Prior to which he had a distinguished career as Chief Executive of several organisations, most recently ten years as Chief Executive of Leeds Teaching Hospitals.

Ian Dilks, Chair of CQC, said:
“I am very happy that CQC will make such a strong appointment to the role of Chief Executive. Sir Julian was chosen from an outstanding field for his significant leadership experience and his experience of contributing to developments in the wider health and social care landscapes.

“Sir Julian is an experienced and highly respected Chief Executive with a track record of leading organisations through challenging times, balancing the need to both improve short term performance and evolve strategy alongside a passionate commitment to improving people’s care. He has a background in health but also has experience in and believes in the crucial importance of adult social care.

“CQC has much work to do to rebuild trust with the public, providers and with our own staff. We also await the findings and recommendations of the final review from Dr Penny Dash and of the review that we have commissioned from Professor Sir Mike Richards. However, I am confident that Sir Julian has the qualities and experience to lead the organisation through the challenges ahead and help to ensure that we make the right changes to become the strong effective regulator that people who use and work in health and social care services need and deserve.”

Sir Julian Hartley said:
“I am delighted to be joining CQC at a time when effective regulation which supports improvement across the health and care sector and good, safe care for people who use services has never been more important.

“I have spent my career in the NHS and I will do my utmost to bring all I have learned to serve people who use services and to work with CQC staff and with providers to deliver high quality regulation which drives improvement across the health and care system.”

Health and Social Care Secretary Wes Streeting said:
“Sir Julian’s experience of turning round large, complex health organisations will be vital as the CQC seeks to urgently improve and win back public trust.

“Dr Penny Dash’s interim report highlighted serious failings in the regulator, forcing me to conclude it is no longer fit for purpose. Once published, I will consider Dr Dash’s final report closely and set out further action this government will take. But I was determined to see action taken now to begin to turn the CQC around.

“I’m confident that Julian will provide the leadership staff in the CQC need to address this crisis, improve patient safety, and restore confidence in the regulator.”

Care England Welcomes Sir Julian Hartley as New Chief Executive of CQC, but Warns of Challenges Ahead

Professor Martin Green OBE, Chief Executive of Care England, offered a tempered optimism regarding this leadership change while reminding of the enormous task that lies ahead, saying: “Sir Julian Hartley steps into this role at a critical juncture for the CQC. While his appointment brings a wealth of leadership experience, the systemic challenges within the CQC are profound. The sector has long called for urgent reform, as reflected in Dr. Penny Dash’s independent interim review, which outlined major operational failings, delays in inspections, and a loss of credibility. Sir Julian now has the chance to lead the organisation through one of the most transformative periods in its history.”

“Inheriting an organisation that is not just in need of structural overhaul but one whose ability to rebuild trust within the sector has been seriously compromised, comes as no small task; but it is one that, if executed properly, could be incredibly powerful and rewarding for everyone who relies on adult social care. Sir Julian has the opportunity to create lasting change, but this can only happen if the entire CQC listens to the voices of care providers and commits to delivering measurable improvements. We remain ready to support the CQC in achieving this, but real action and accountability must follow.

 

Nestle