Croydon Care Home Praised By The Regulator – Care Quality Commission

Shepherd’s Corner in Croydon has been praised by the Care Quality Commission for the quality of its care.

The care home was graded as ‘Good’ across all the areas inspected including:-

  • Is the service safe?
  • Is the service effective?
  • Is the service caring?
  • Is the service responsive?
  • Is the service well-led?

Shepherds Corner, part of the Glen Care Group, is a residential care home that provides accommodation and personal support for up to twelve people with learning disabilities, some of whom have additional mental health needs.

The inspector found that ‘the service was well led and that staff were caring and understood the needs and preferences of the people who lived at Shepherds Corner’.

The report also noted ‘that staff were trained in safeguarding adults and the service had policies and procedures in place to ensure that the service responded appropriately to allegations or suspicions of abuse. The service ensured that people’s human rights were respected and took action to assess and minimise risks to people.’

Staff were praised for being friendly and helpful’ and the inspector reported that ‘throughout our inspection we observed that staff were caring and attentive to people. Staff approached people with dignity and respect and demonstrated a good

understanding of people’s needs. Staff were quick to respond when people needed support.’

Glen Care’s James Phillips said:  “This independent verification of the standards of care at Shepherd’s Corner is testament to the hard work of the whole team.

“However, we will not rest on our laurels and will strive to continually enhance our care provision.”

 

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