The home, which is run by The Huntercombe Group, was rated as outstanding for the overall experiences and progress of children and young people; outstanding for how well children and young people are helped and protected and outstanding for the effectiveness of its leaders and managers.
Ofsted – The Office for Standards in Education, Children’s Services and Skills – said in its inspection report that at Granville Lodge: “Children and young people receive exceptional individualised care from a committed and caring staff team.”
Granville Lodge, in Hartlepool, provides long-term care and short-term or respite care for children and young people, up to the age of 18.
The Ofsted inspectors reported that Granville Lodge provides highly effective services that consistently exceed the standards of good and the home contributes to significantly improved outcomes and positive experiences.
The inspectors said: “The inspirational and passionate registered manager empowers a consistent and skilled staff team to constantly meet children and young people’s needs.”
Parents and professionals all spoke extremely positively to the inspectors about the home and the excellent relationships they have with the manager and staff. A social worker said: ‘I love going to Granville Lodge. it’s a lovely place.’ A parent said: ‘I would give them 10 out of 10 for everything, it’s fantastic. I can’t fault them.”
The inspectors found that at Granville Lodge children and young people are happy and comfortable in their spacious and well-equipped home. They thrive as a result of the outstanding care they receive.
All of the children and young people attend local schools. The Home Manager is a governor of the one the majority of them attend and she ensures their needs are met and that excellent communication is maintained between the school and home.
Gillian Fletcher, Home Manager, said: “’I am delighted that the dedication, commitment and love for our children by our staff team has been reflected in an outstanding report, but the best reward is to see the enjoyment, progress and positive outcomes for the children.”