Bupa Care Services Wins Gold at the UK Employee Experience Awards

Bupa Care Services has won two Gold awards at the prestigious UK Employee Experience Awards 2023.

The care provider was presented with the top accolades in the Best Employee Engagement and Best Engagement Team categories.

These sector-leading initiatives include the introduction of over 200 regional Engagement Champions, who play a hands-on role in boosting morale, teamwork and elevate the achievements of frontline colleagues.

In the last 18 months Bupa Care Services has also introduced its “Love Working Here” strategy, designed to create the most inclusive and supportive workplace.

The organisation has also listened to the views of colleagues in order to provide greater support. Examples include pay initiatives to support its people through rising inflation, greater adoption of technology to increase time spent on hands-on care, the introduction of ‘MyHealthcare’, a new range of improved health benefits for frontline colleagues, learning programmes, apprenticeships and qualifications to support career development, and competitions to encourage team camaraderie and fun. This broad combination of initiatives has driven an 11 point increase in recent employee engagement scores.

Rebecca Pearson, General Manager, Care Services, Bupa Global & UK said:
“This is such a proud moment for all our incredible teams up and down the country. We have been on a mission to create the most inclusive, supportive, engaging workplace for our people, so that they can give the highest quality care to our much-loved residents. We want our people to feel welcome and see Bupa Care Services as a place that they can progress their careers. I’m so pleased and proud to see everyone’s hard work recognised.

“We are committed to being the market leader for aged care in the UK, and we know that looking after our people is the key to delivering the highest quality care that all our residents deserve. We have ambitious plans and I believe we have the best team in place to keep going from strength to strength.”