The manager of a residential nursing home based in Barking near Needham Market has been awarded a Special Recognition Award at the Suffolk Care Awards, for her work in instilling trust in her team and for her understanding.
Sue Oates, who has been the manager of Barking Hall Nursing Home since October 2017, received an Individual Award Winner trophy following a nomination from colleagues who said that “Sue has supported me with her enthusiasm and perspective, and she thoroughly deserves this nomination because she makes people feel better for having spent time with her.”
Since Sue has joined the home, the rating from the Care Quality Commission (CQC) has been very positive, with it receiving a ‘good’ rating into all five areas inspected in the latest visit earlier this year. The report celebrates the work Sue does at the home, stating that “..the manager [has] promoted the development of meaningful relationships between staff and people using the service.”
Manager of Barking Hall, Sue Oates said: “I was surprised to receive the nomination and so to now win this award at the Suffolk Care Awards is a fantastic honour. I hugely enjoy working at Barking Hall; we have such a great team of people who are 100% focused on making sure that the care we provide to our residents is based wholeheartedly on their individual needs. I’m very flattered to receive the award, but couldn’t do what I do, without the support of my fabulous team.”
Katherine Foley, regional director for Healthcare Homes Group, which operates Barking Hall Nursing Home added, “We are all very proud of Sue and the work she does every day to make Barking Hall a centre of nursing care excellence in the Suffolk community. The experience she brings, along with her calm and positive manner has a great effect on the team around her. Barking Hall is going from strength-to-strength and so I would like to congratulate Sue on receiving this well-deserved recognition.”