Chertsey Nursing Home Receives Surprise Compassion Award at Surrey Care Awards

A Chertsey nursing home received an unexpected honour at the Surrey Care Awards 2026 when its team was presented with a special recognition award for compassion.

Abbey Chase Nursing Home, on Bridge Road in Chertsey, received the recognition for “Compassion in Action: Outstanding Care Team” towards the end of the ceremony at Denbies Wine Estate in Dorking on Friday 6 November.

The surprise announcement rounded off an evening in which the home, part of CHD Living, was already celebrating two finalist places: Nursing Home of the Year and Team of the Year, Small/Medium Organisation.

Abbey Chase provides residential, nursing, respite, dementia and palliative care. Its work also includes reablement, supporting people to rebuild confidence and everyday skills following a hospital stay.

The home’s award entries highlighted the relationship between skilled nursing care and the wider support that helps residents and families feel reassured. Family feedback, the team’s reablement work and a shared commitment to dignity and kindness were central to its nominations.

Jon Stanley, Chief Operating Officer at CHD Living, said: “We were already proud to see Abbey Chase shortlisted in two categories. So, to have the team’s name called for this special recognition award was a wonderful surprise and a moment they thoroughly deserved.

“People often come to a nursing home at a difficult point in their lives. They may be recovering from illness, adjusting to needing more support or worrying about someone they love. The way a team responds can make an enormous difference.

“At Abbey Chase, that means combining clinical skill with patience, listening to families and getting to know the person behind their care needs. It also means colleagues supporting one another so that care remains consistent.

“This award belongs to the whole team. We are delighted to see the compassion they bring to their work recognised in this way.”