Waterside Court Resident Ambassador Wins Prestigious Regional Care Award

Heather Woollard advances to national finals after being named Resident Ambassador of the Year for Barchester’s Central Division.

Heather Woollard, a resident at Waterside Court care home in Wallingford, has been awarded Resident Ambassador of the Year for the Central Division in the prestigious Barchester Care Awards 2025. She now advances to the national round of judging alongside winners from across the UK.

As the winner for Central, Heather is through to the national finals in which the overall winner is decided.  They will join winners from across the UK at a special awards event in October to celebrate their outstanding achievements and discover if they have won a national award.

Since moving to Waterside Court, Heather has become an integral part of the home’s community. Her leadership of the Gardening Club and dedicated care of the Bistro have significantly enhanced residents’ daily experiences, bringing people together and nurturing a genuine sense of belonging.

“Heather radiates warmth and kindness,” said Senior General Manager Clemence Heriman. “She truly is an ambassador for her fellow residents and remains a strong advocate for the home, making valuable community connections across the wider Wallingford area. This is an amazing achievement and the whole home is supporting Heather. We are incredibly proud of her.”