Danshell, a provider of learning disability and mental health services in the UK, has reacted to the changing needs of service users and commissioners and revised the registration status of two of its services from hospital to care home with nursing.
Following consultations with service users, families and commissioners Hollyhurst in Darlington and Oaklands in Hexham now offer a person-centred robust package of residential care with nursing and service users will benefit from support towards more independent lives.
Danshell recently developed its first ‘bespoke’ services where placements have been commissioned directly to meet the needs of individual service users. The changes at Hollyhurst and Oaklands further demonstrate the company’s commitment to listening to the needs of service users and tailoring care to meet their individual needs.
Karen Urwin, Regional Operational Director for the North East, said: “Danshell is committed to supporting people in a manner that enables and supports them do the things that most of us take for granted. The new registrations at Hollyhurst and Oaklands open the services to a wider range of people to enable new service users to benefit from the excellent care and support provided.
“Quality of care, dignity and compassion are at the heart of everything we do. We will carry on listening to all our stakeholders, but most importantly, to the people who use our services and their families to ensure they have the support they need to speak up and participate. Danshell is leading the way in genuine person-centred care, which other service providers must follow.”