Cherry Trees care home in Rotherham has maintained its overall rating of ‘Outstanding’ in its quality of care following a recent inspection by the Care Quality Commission (CQC).
Assessed across five categories – safety, effectiveness, care, responsiveness and leadership, the home achieved ‘Outstanding’ in the Care category for the third year running, whilst also maintaining its ‘Good’ rating across the remaining categories.
Awarded Care Home of the Year in the 2018 Orchard Care Home Heart Awards, and Activity Coordinator Award for Yorkshire and Humberside at The Great British Care Awards 2017, Cherry Trees offers specialist residential and dementia residential care for residents in its 66 ensuite bedrooms.
Justifying the ‘Outstanding’ in the Care category, the report highlighted that staff went the extra mile to find out residents’ past and current interests, enabling them to carry out person-centred activities which enriched the quality of their lives. It also confirmed that all the people they spoke with during the inspection talked highly of the staff and management team that supported them.
Inspectors found that staff at all levels demonstrated an exceptionally caring approach that made people feel safe, comforted and valued. When interviewed, one relative said, “The staff are so caring, welcoming and approachable.”
Sharron Whaley, Home Manager at Cherry Trees, commented “We are delighted with the fantastic CQC report, which is testament to the hard work and excellent care that each and every member of our team puts in day in day out. It’s a wonderful way for the people we support and all our team at Cherry Trees to have the home and their achievements recognised. Being commended by the CQC is something we are incredibly proud of.”
Sarah Armitage, Operations Director for Orchard’s West Yorkshire region, said “The team at Cherry Trees has demonstrated their continued passion and commitment in providing the very best quality of care for residents and it’s wonderful that this has been recognised by the CQC report for the third successive year. Achieving an ‘Outstanding’ rating in this category will be a great incentive for us all to reach the same high standard across all categories.”