Stapely Care Gets ‘Good’ From CQC!

A Northern care home has been upgraded to a ‘Good’ overall rating by the Care Quality Commission (CQC) after two unannounced inspections.

Stapely Residential and Nursing Home, of Mossley Hill, Liverpool, was awarded CQC’s ‘Overall Good’ rating based on receiving individual Good ratings in each of the categories of safe service, effective service, caring service and responsive service.

This has been achieved in just over a year following a CQC report published on 2 January 2019 which rated the care home’s service as ‘Requires Improvement’.

Stapely Jewish Residential and Nursing Home is a long-established and highly regarded care home in south Liverpool providing personal and nursing care for up to 97 residents of the Jewish and non-Jewish faith.

The CQC team spoke to 25 out of the current 67 residents and 11 family members and friends about the care experienced. As part of its sample, 10 members of staff across the service were also interviewed, including the provider, manager, care workers, nurses, maintenance manager and chef. Additionally, three visiting healthcare professionals were also interviewed.

Philip Ettinger, Stapely Care Trustee, said: “We are extremely pleased to announce that the Care Quality Commission has upgraded Stapely Care Home to its ‘Good Overall’ rating.

“Both management and staff have put in so much hard work to improve every aspect of our service over the last year, since the last CQC inspection, and it’s terrifically satisfying to see it pay off.

“My deepest thanks to our Senior Manager Shirley Smith and all of Stapely Care’s management and staff who have contributed to this achievement.

“As we are in the business of looking after elderly and often vulnerable people it’s very important that an independent inspection by CQC confirms to the outside world that we do a great job to ensure the quality of life for those who put their trust in us.

“All of us here at Stapely Care shall strive to continue the long-term improvement of our service and our goal is that the next time CQC call it will give us an even higher rating.”