Sir Julian Hartley Steps Down As Chief Executive Of CQC

Sir Julian Hartley is stepping down as Chief Executive of the Care Quality Commission (CQC) with immediate effect. Dr Arun Chopra, Chief Inspector of Mental Health, is planned to assume the role of Interim Chief Executive until a permanent successor is appointed.

Sir Julian said:  “This has been an incredibly difficult decision. However, I feel that my current role as Chief Executive of CQC has become incompatible with the important conversations happening about care at Leeds Teaching Hospitals NHS Trust, including during the time I was Chief Executive there. I am so sorry for the fact that some families suffered harm and loss during this time.

“I will be giving whatever support I can to the inquiry into maternity services at Leeds, so families get the transparency and answers that they need and deserve – and I want to avoid my connection with the Trust impacting on CQC’s work to rebuild people’s confidence in the regulator.

“I am hugely proud of what has been achieved since I joined CQC at the end of last year and of the progress we have made in reshaping our culture to become an organisation that listens better to people, to providers and to our own staff – and acts on what we hear. I leave grateful for the part I was able to play and confident that the better approach being built will be owned, and informed, by colleagues, providers and stakeholders with a shared vision.

“I know that the four outstanding Chief Inspectors appointed to lead on our specialist regulation, alongside our compassionate and dedicated staff, will ensure that we continue on our journey to being a strong effective regulator that people can trust to improve health and social care. I will miss being a part of the journey, but I believe the decision I have made is the right one to help CQC reach that destination.”

Professor Sir Mike Richards, Chair of CQC, said:
“While Sir Julian’s departure will be a huge loss to CQC, I understand his concerns that his previous role at Leeds Teaching Hospital NHS Trust may undermine trust and confidence in CQC’s regulation. I am grateful to him for making this unselfish decision in recognition of the need for the regulator to be visibly held to the highest standards.

“Sir Julian can be proud of all he has achieved at CQC in his time here. Since joining in December of last year, he has refocused the organisation on its purpose to protect people and improve the quality of care and re-energised our staff to deliver that purpose.

“Under his leadership, we have recently launched a public consultation on plans to improve how we assess health and care services, make judgements, and award ratings to help ensure that people get high quality, safe care. And his appointment of four exceptional Chief Inspectors to lead on regulation and improvement across mental health, hospitals, primary and community care, and adult social care and integrated care marked a crucial and much-needed realignment of the organisation around sector expertise.

“He leaves the organisation in a stronger position than when he joined it but his inclusive and thoughtful leadership style will be much missed, not only by his colleagues but by those he worked with right across health and social care.”

Recruitment for Sir Julian’s successor will begin shortly.

Professor Martin Green OBE, Chief Executive of Care England, said:
“We are genuinely saddened to see Sir Julian Hartley step down from his role as Chief Executive of the Care Quality Commission. His arrival brought with it a clear mandate for change, a renewed sense of energy, and optimism for the future of the regulator.

“During his tenure, Sir Julian worked closely with the Chair of the CQC and the new Board and welcomed the appointment of a new Chief Inspector for Adult Social Care, Chris Badger. Chris has already shown great integrity, vision, and understanding of the sector, and we have complete confidence in his ability to continue leading the CQC’s reform agenda for adult social care.

“As the process begins to identify a new Chief Executive, Care England will continue to work closely with the CQC to help it build back better and stronger than before, ensuring that the regulator delivers meaningful outcomes for providers, and most importantly, for the people who rely on care and support every day.

While this is an unexpected setback, it must not be allowed to halt the momentum for positive change that Sir Julian and his team have started. We stand ready to work alongside Chris, the Board, and the next Chief Executive in driving forward the transformation that will shape a fairer, more effective regulator for the future.”