The service is registered to provide accommodation and nursing care for up to 32 people. Previously in 2016 the home was rated Outstanding for being caring and well-led, and overall.
At the latest inspection St Johns House was again rated Outstanding for caring and well-led services. However, inspectors found significant improvements to effective and responsive services, improving the ratings from Good to Outstanding. Overall St Johns House was rated Outstanding for a second time.
Rosalind Sanderson, Head of Inspection (North East and Coast) Adult Social Care said:
“There was a clear culture within this service to continually improve the support being provided, so the best possible care was offered. They really valued people’s lives and experiences and used the knowledge to tailor the service.
“During the inspection we learned that the service had recently been in contact with the Yorkshire Army Regiment who in turn visited the service accompanied by a tank, which people found very rewarding. The visit prompted the Army into investigating people’s military history, discovering some people were in fact due to receive medals.
“This, alongside other examples, demonstrated the significance the service placed on supporting people through their experiences and helping them maintain an active and socially fulfilling life.
“Congratulations on significant improvements to the service and being rated Outstanding for a second time.”