PCS Introduces CarerOS at Care Show Birmingham to Tackle Disconnected Care Systems

Person Centred Software (PCS) unveiled its new connected care operating system, CarerOS, at Care Show Birmingham, aiming to address the growing risks and operational pressures created by disconnected digital systems in care homes.

While digitisation has transformed social care, it has also introduced new challenges. According to the Government’s Digitising Social Care programme, more than 80% of adult social care providers now use digital social care records. However, many care homes rely on multiple systems for care planning, medication, staffing and other essential functions, which do not always communicate effectively.

This fragmentation can leave critical information overlooked, making it harder for care teams to identify emerging risks. A change in a resident’s medication, for example, may not reach those reviewing falls, while an increase in dependency may not be reflected in staffing decisions.

Research cited by the Care Quality Commission estimates that more than 200 million medication errors occur annually in England, underlining the importance of effective information sharing. Meanwhile, care home managers face the additional burden of navigating multiple platforms to build a complete picture of care delivery.

Designed to address these challenges, CarerOS brings critical information and activities together in one place. Starting with a single homepage for PCS Care customers, the platform provides a real-time feed of activities requiring attention, with one-click navigation directly to action.

Kehan Zhou, Group CEO of PCS, said:

“I’ve spent nights on shift in care homes, and I’ve seen what it actually looks like when a manager can’t see the whole picture – this is not carelessness, just systems that were never built to talk to each other well.

“This is what care providers have been asking the industry for: technology that finally works as one.”

The launch marked a significant step towards more connected care, with PCS aiming to give care teams a clearer picture of what is happening across their homes and the tools to act before issues escalate.

For further information visit www.personcentredsoftware.com