The guide, which reflects changes to CQC inspections in November 2017, draws on tips and practical examples from providers already rated good and outstanding.
The majority of adult social care providers are already achieving good and outstanding ratings, but this updated guide shares lots of learning to help other employers improve their CQC rating and the services they offer to the people they work with.
Some of the shared learning is simple and effective, whilst others is innovative and transformational – but they can all make a real difference to staff’s motivation and confidence too.
Mike Bielanski from the London Care Partnership told us: “I can well remember the buzz the first time we achieved a top rating: it was everything we set out to do. Far from becoming complacent, we’ve found that success breeds success. Everyone who works with us, at every level, shares the achievement. We’re proud of what we have done, but we’re not standing still.”
Skills for Care has developed the guide in collaboration with a range of adult social care employers rated good and outstanding, with further input and insight from the CQC who also provide a foreword from Andrea Sutcliffe, Chief Inspector of Adult Social Care.
Skills for Care’s CEO, Sharon Allen, says: “Skills for Care has helped services to prepare for inspection so their workforce has the skills, knowledge and confidence to provide high quality care and support. This updated edition reflects the further changes to CQC inspection introduced in November 2017. It offers a wealth of knowledge designed to help any employer be a good or outstanding provider.”
You can download the free online edition on Skills for Care’s website at www.skillsforcare.org.uk/GO. You can also buy a printed copy of the extended workbook edition, with activities to help you implement change in your organisation