New Clinical Operations Manager Joins Encore Care Homes Team

Encore Care Homes has welcomed a new Clinical Operations Manager to oversee and support the work of the care home teams.

Lisa Barnes-Metcalf brings more than 30 years of care experience to the Encore team which is based across four purpose-built care homes in Dorset and Hampshire. Lisa will work in the newly-created role with the care home managers, Registered Nurses, and the senior clinical team to provide operational support, guidance, training, and development.

Lisa said: “I am thrilled to join the Encore Care Homes team and I’m pleased to say that I’ve received a warm welcome from the residents and the team across all four of our care homes. Every member of the team does such a brilliant job to provide a homely environment to the residents and I’m pleased that I can support the fantastic work that they do. My priority is always with the residents to make sure that they receive excellent care from well-trained staff, so I look forward to seeing the Encore team go from strength-to-strength.”

Lindsay Rees, Director of Health and Care at Encore Care Homes, said: “I am delighted to welcome Lisa to Encore Care Homes. She brings with her the winning combination of operational leadership experience and clinical expertise. This experience combined with her commitment to driving forward high standards of care and compliance with regulation makes her the ideal person to lead and mentor our Home Managers and Clinical leads. Lisa and I are dedicated to providing outstanding care for the residents in our homes and I am really excited to work with her.”