Kettering Care Home Rated ‘GOOD’ in All Five Key Areas by CQC

Perrywood House, a local care home, in Kettering, Northamptonshire, which specialises in residential support and accommodation for up to seven people with Prader-Willi Syndrome (PWS) and learning disabilities and/or autism, is celebrating having been rated as ‘Good’ in all five key areas by the Care Quality Commission (CQC).

PWS is a genetic condition that means people with the condition will have an insatiable desire for food, which can make a person eat excessively. This has the potential to result in life threatening obesity without specialist support to carefully manage their food intake.

Operated by Consensus, Perrywood House was praised by inspectors for providing a safe, effective, caring, responsive and well-led service.

Inspectors reported that the service was committed to supporting people to have maximum choice and control of their lives. The service had a person-centred and inclusive culture and staff were skilled in providing good care and support to people.

Inspectors reported that people were supported with dignity and respect; and involved as partners in care. People received care from staff who knew them well. They had formed good relationships which people told us was invaluable. People told inspectors that staff were kind and friendly. One relative said, “I am very happy with [name’s] care, [Name] has made good friends and always seems happy when we speak on the phone.”

The inspectors agreed that people’s care, treatment and support achieved good outcomes and promoted a good quality of life. Staff knew the specific dietary requirements and eating plans for each person living at the home and supported people to follows them. People were also supported to make healthier lifestyle choices such as diet and exercises. One person said, “Staff are very good at supporting [name] to keep their weight down which is essential for their condition. Staff are are careful with the quality and quantity of [names] food.”

During the inspection the inspector met with five people living at the home and spoke with two relatives about their experience of the care provided, they spoke with nine members of staff including the residential manager and operations manager, as well as three external health professionals. The inspectors also reviewed people’s care records, as well as medical records and records relating to the management of the service.

Claire Miller, Service Manager at Perrywood House said, “I am extremely proud of our team whose commitment, hard work and passion for putting the people we support at the heart of everything we do and enabling them to enjoy a great quality of life has made this result possible. We are delighted that the inspector noted our person-centred and inclusive culture, rating us ‘Good’ across all five key areas.”