Hallmark Care Home Awarded ‘Outstanding’ CQC Rating

Team members and residents at a Hallmark care home are celebrating after receiving an ‘Outstanding’ rating from the Care Quality Commission.

The health watchdog gave Bucklesham Grange Care Home in Ipswich, Suffolk the maximum overall rating putting it in a small percentage of care homes across the country to achieve this high standard.

The report praised the residential, nursing and dementia home’s team for their ‘exceptional performance’ and out of five key areas reviewed, two of the five were rated ‘Outstanding’ whilst the other three were rated as ‘Good.’

The home was rated as ‘Outstanding’ in the areas of ‘caring’ and ‘well led’ with ‘visible and effective leadership within the service’ and ‘Good’ for its service being safe, effective and responsive.

General Manager at Bucklesham Grange, Daniel Rowark said: “It is an absolute privilege to receive an ‘Outstanding’ rating from The Care Quality Commission, it is a testament to the hard work, dedication and commitment of the team to deliver high-quality relationship-centred care to our residents. From high five moments and celebrations, to times of sensitivity and sadness, we share these moments together with team members, residents and relatives alike, as a family.

“I look forward to the next step of our journey, continuing to deliver outstanding care, striving to always be exceptional in everything we do.”

“It gives me great pleasure that Bucklesham Grange, our care home in Ipswich has been recognised by our regulator for delivering ‘exceptional care’ to residents.

“It is a testament to the hard work, dedication and passion of the team, which is shown consistently in everything they do. There are so many examples of the team going the extra mile in providing outstanding relationship-centred care to the residents.”

 

Fusion

 

 

CHSA

 

 

Lakeland2

 

 

QCS

 

 

 

Sign up for all the latest news from The Carer!

Sign up to receive the latest issues, along with highlights of the latest sector news and more from The Carer, delivered directly to your inbox twice a week!