Experienced New Home Manager Joins Kilburn Care Home

Kathleen Townsend has been appointed as manager of Kilburn Care Home in Kilburn, near Belper, part of Aurem Care.

Kat brings more than a decade of leadership experience in health and social care, including senior roles in quality, compliance, consultancy, and registered management. Her background includes overseeing multiple services for large providers, supporting CQC inspections, driving improvement strategies, and coaching both managers and frontline teams. She has also run her own consultancy, specialising in change management, interim leadership, and quality assurance.

Speaking about her appointment, Kat said:
“I’m delighted to join Kilburn Care Home at such a positive time and I am grateful for the support from my regional team, and the wider company. My focus is on creating a warm, person-centred environment where residents feel truly at home and staff feel empowered, supported, and proud of the care they deliver. I look forward to building strong relationships with residents, families, and the team as we continue to strengthen the quality of care.”

Mike Smith, chief executive of Aurem Care, added:
“Kat is an exceptional leader with a deep understanding of quality care and service improvement. Her experience across consultancy, compliance, and operational management makes her a great fit for Kilburn. With the investment now underway and strong regional support, we are confident the home will go from strength to strength for the benefit of our residents and the local community.”