Droitwich Care Home Receives Messages Of Support From NHS

A Droitwich care home has received messages of support for the carers from its local NHS neighbourhood team.

Staff at Ravenstone care home, on St Andrews Road, were overwhelmed when they received the hand-written notes from the Droitwich and Ombersley Care Home Neighbourhood team thanking them for their dedication during the COVID-19 pandemic.

The notes gave words of encouragement to the Ravenstone team, with things like ‘we are grateful for what you are doing’, ‘thank you for your hard work’ and ‘without all of you, we wouldn’t be able to do our jobs either’.

Alex Hongu, deputy manager at Ravenstone care home, said: “We were all so shocked when we received the messages from the NHS neighbourhood team, it was quite emotional reading them!

“We’ve received lots of support from the community throughout the pandemic but it’s nice to know our hard work hasn’t gone unnoticed.”

Cathy Fickling, quality manager for Ravenstone care home, said: “I couldn’t be prouder of the team here at Ravenstone. Everyone is so dedicated to what they do, and I know the messages from the NHS team have meant a lot.

“Every Thursday at 8pm we all take a moment to reflect, and clap for each other and all key workers across the UK. It’s a humbling moment, and reminds us all to enjoy the great times we share with each other on a daily basis.”

Ravenstone care home forms part of Larchwood Care, and is currently managed by Healthcare Management Solutions. The home is rated ‘Good’ by the CQC. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.