Ashton Manor Nursing Home in Farnham (Surrey) is celebrating receiving two prestigious industry accolades within the space of a few months.
In September the nursing home was recognised as Good in all areas across the board following an unannounced inspection by the Care Quality Commission (CQC). Then, shortly afterwards, the home was accredited with the Gold Investors in People standard, the highest accreditation a company can receive on a first assessment.
The nursing home cares for nearly 40 elderly residents, many with dementia, Alzheimer’s, memory loss problems and other serious illnesses. Home Manager Carla Dixon-Peart says, “This was the first time we have been assessed as an Investor in People, so to achieve the Gold standard is a remarkable achievement. This shows that, as an employer, we really look after our staff. The overall Good rating by the CQC was equally satisfying as it endorses our consistent standard of quality care provision. We have found that people looking for care homes only tend to look at the overall CQC result and not at the body of the CQC report, so having a Good rating helps attract people immediately to us.”
The double accolades have had other benefits. Carla continues, “We have previously been struggling with recruitment, as have many homes in the local area. Both the Investors standard and our CQC rating are now helping make us an employer of choice as it shows how much we care about our staff as well as our residents. This is vital in such a highly competitive market for quality care workers and qualified nursing staff.”
All the staff at the home feel that the CQC rating and the Investors in People award are well deserved, and that the efforts that they and the senior management have put in have been well worth it. Carla says, “I am really ecstatic! This has been a tremendous few months for the home and we are all still celebrating. There’s a real feel good factor around the home, even when we are all under pressure and, the best thing is, the residents are happy for us too. We’ve had a small celebration party at the home and we are planning an outing for staff and residents that can manage it.”