A new care home in Cardiff has announced the appointment of its senior team.
Care UK has appointed Therisa Galazka as the Home Manager to lead the team at Llys Herbert, on Ty-Draw Road, when it opens in July.
With over 25 years of experience in the health and social care sector, Therisa began her career as a registered mental health nurse. Spending time with both the NHS and the independent sector, Therisa worked her way up to Hospital Director, where she was responsible for a large multi-disciplinary team for fifteen years.
Therisa was awarded the `Inspirational Nurse of the Year` award in 2021 as a result of her proactive approach and dedication to supporting her team and service users throughout the COVID-19 pandemic.
Commenting on her new role, Therisa said: “I am delighted to have been appointed as the Home Manager for Llys Herbert”.
“As Home Manager, I have the privilege of helping to build a strong team and a welcoming home right from the beginning. I’m looking forward to leading the new team, supporting everyone to develop their skills and nurturing a positive environment in which we can provide the highest quality care for our future residents.”
Jenny Ashton has also been appointed as Customer Relations Manager (CRM). Jenny will be the first point of contact for all potential residents and their relatives, ensuring a smooth process for all, from showing a family around the home, to supporting their loved one to move in.
Bringing over 30 years’ experience to the role, Jenny has worked in customer centric management roles in a range of industries, including travel, hospitality and finance. In her previous role, Jenny supported a care home provider with customer relations and data analytics.
Jenny said: “I was drawn to the role of Customer Relations Manager at Llys Herbert as I wanted to work somewhere I could make a real difference. I was delighted to learn Care UK share the same passion about providing excellent care and supporting older people to lead fulfilling lives and knew this was the job for me.
“I can’t wait to start welcoming our first residents and making their experience as seamless as possible – from their initial contact to helping them settle into their new home.”
Angela Zuraw, Regional Director for Care UK, added: “Llys Herbert marks an important investment for Care UK, and we’re thrilled to have Therisa and Jenny on board.
“Every detail of the home has been considered to provide the highest standards of care, but having the right team is key to the overall experience for the residents. Therisa and Jenny have plenty of experience, passion and empathy and I’m confident they’ll be a fantastic new addition to the Care UK family.
“I’m looking forward to working with Therisa and Jenny to appoint the rest of the team ahead of the home opening later this summer!”