Products & ServicesProfessional Comment

Creating Caring Communities: A Chat with Kata Care’s MD, Fae Mell

Interviewer: Let’s dive right into it, Fae. Can you give us the lowdown on Kata Care and what got you started on this journey?

Fae: Kata Care is all about making a positive impact in social care. My co-founder and I saw a need for expert support that could adapt to the ever-changing demands of the sector. We wanted to be that helping hand for care providers, whether they’re struggling with leadership, quality improvement, regulations, or growing their business. We wanted to be the one-stop shop for all their needs, whether it’s a specific project, an interim contract, or a long-term care quality partner.

I: That’s fantastic! So, what’s the secret sauce that sets Kata Care apart?

F: Well, it all comes down to personalised support. We get that every care provider is unique, so we offer tailor-made solutions. Our team includes a whole bunch of experts – Registered Managers, Directors, C-Suite pros, and former regulators. Plus, we’ve got national coverage of close to 100 experts, so we adapt to whatever our clients need, and quickly.

I: What do you look for in the professionals you bring into Kata Care?

F: We seek people who share our passion for excellent care, who are compassionate, adaptable, and always eager to improve. Our team are experts in their fields, but they’re also great collaborators. Most of them have been in the sector for over 20 years – they’re all incredible.

I: Collaboration and empathy, that’s what it’s all about. Speaking of collaboration, what’s your vision for Kata Care’s role in encouraging collaboration within the care community?

F: We see Kata Care as a central hub for collaboration and knowledge exchange. We’re all about connecting care providers, consultants, suppliers, job seekers, and specialist experts. We want to share best practices and spark innovation. Our network of interims and consultants is bursting with talent, and together, we’re raising the bar for social care. For those who know me, they know I’m a strong advocate for collaboration. The world would be a better place if we all worked in harmony.

I: Love the community spirit. Before we wrap it up, any advice for those looking to make a difference in social care?

F: Easy. Follow your heart, believe in the positive change you can make, and surround yourself with a supportive crew. Together, we can make the world of care brighter and better for everyone who needs it.

I: You’re spreading some serious positivity, Fae. Thanks for sharing this with us today. We’re rooting for your mission to uplift social care standards!

F: Thanks so much for having me 🙂