CQC Begins Rollout of New Assessment Framework
The Care Quality Commission (CQC) has announced that it has begun the roll out of its a new assessment framework in the South region with ‘early adopter’ care providers who volunteered to take part.
Over the next few months, the rollout will continue region by region, with the CQC contacting providers with information as they begin in each one.
From 21 November, the CQC started using the new approach with a small number of providers across various types of service and sectors, and used planned assessments during this period and will use the feedback from these providers to help shape its new approach.
After an on-site inspection, one provider said: “So far the process has been communicated really well, obviously there have been a few teething issues but our main assessor/inspector has communicated honestly with us about this. The honest open communication has been the best part of the process so far.”
The Changes include:
A new section of guidance for providers: our new approach to assessment. including:
- Key questions and quality statements
- Evidence categories
- How we’ll use people’s experiences of health and care
- The role of I statements
- How we’ll assess quality and performance. This includes how we’ll:
- gather evidence
- reach a rating
- enable factual accuracy checks
- publish findings.
The CQC will also provide guidance on how the assessment process will work.