There has been heartening news for dedicated carers at the state-of-the-art community care village, Belong Warrington, which has been certified as ‘Good’ by Care Quality Commission (CQC) inspectors, who praised its ‘passionate and committed team’.
The latest report from the independent regulator of health and social care in England, rated the Loushers Lane village as ‘Good’ in all categories, declaring it as a safe, caring, and well-led provider of care, which promotes a good quality of life and meets the needs of its residents.
Claire Bibby, General Manager at Belong Warrington, commented: “The ‘Good’ rating from the Care Quality Commission is a reflection of the dedication and hard work of the team we have here at Belong. We enjoy a great team spirit, which we’ll need more than ever in the coming weeks as we rise to the challenge of supporting our customers through the impact of the Covid-19 coronavirus outbreak.
“We’ve been really touched by the messages of support from our local community and have robust measures in place to ensure we can continue supporting older people to minimise the risks of Covid-19. Our teams are also continuing to provide creative ways of promoting wellbeing, which will prove essential through the period of social distancing or isolation that may lie ahead.”
The CQC report described how team at the not-for-profit care provider showed pride in their work, and highlighted their dedication to providing a range of activities and events that were personally special to residents.
CQC inspectors also drew attention to the village’s leadership, describing its management as one that promotes a positive and empowering culture, and ensures all team members are clear about their roles. The report also noted that Belong Warrington continually considers how it can enhance the service it provides.