More than 180 people gathered at The Crowne Plaza Hotel in Oxfordshire for Shaw healthcare’s annual awards ceremony which aims to reward and celebrate the achievements of outstanding staff members from among the 4,600 care workers across Shaw’s facilities.
The team from Forest View Care Home in Burgess Hill, West Sussex was awarded the title of Best Dementia Service, beating off competition from across the UK, for its unique approach to person-centred dementia care. The night team at Forest View dresses in pyjamas and onesies to help reassure waking, and often confused, residents and encourage them to go back to bed. The team’s approach to supporting and assisting residents during the night has contributed towards a reduction in challenging behaviour and reinforced a calming and relaxed environment in the home.
Andrew Hunt, home manager of Forest View, said: “We have seen a dramatic reduction in incidents involving waking residents during the night by simply wearing our pyjamas to offer reassurance to residents that it is actually bedtime. We are thrilled to receive recognition for our hard work in devising innovative methods of supporting dementia residents not only during the night, but 24 hours a day.”
Gail Morgan, a case co-ordinator at Ty Bryngoleu Care Home in Merthyr Tydfil, was presented with the Care Leadership Award for her commitment to supporting the team to ensure that the day-to-day running of the service is as seamless as possible. Ms Morgan was praised by colleagues for the way she creates an enthusiastic and positive environment by being an ‘excellent support to staff’ and for always putting the service users’ needs first.
Ms Morgan said: “In my role at Ty Bryngoleu, I make every effort to ensure my colleagues are fully supported and motivated to provide our service users with the highest standards of care. I am delighted to receive the Care Leadership Award in recognition of my own hard work and the accomplishments of our team at Ty Bryngoleu.”
Peter Hall, who works as a maintenance operative at The Hawthorns Care Home in Evesham, was presented with the Service Support Award for the way he has transformed the environment at The Hawthorns, a residential care home for elderly people with dementia, using his creativity to enhance the existing space. Mr Hall has created a sensory experience room, an indoor shed where residents can occupy themselves with pots and soil in a safe environment and regularly offers his own time to take residents out in the home’s minibus. He has also installed working radios into disused payphones so that when service users with dementia hold them to their ears they hear a voice or music the other end.
Mr Hall said: “If there’s anything I can do to enhance the environment our residents call home, I make every effort to do so. I love my job, the team I work with and the residents we support here, and I am thrilled to receive this award. It just goes to show what difference taking the time to consider and implement improvements around the home can make to residents’ wellbeing and I’m proud of the work I do at The Hawthorns.”
Other winners were selected from categories such as Inspirational Individual, Registered Nurse, the Best Meal Time Experience and Home Administrator of the Year.
Jeremy Nixey, chief executive of Shaw healthcare, said: “The Shaw Star Awards offer the opportunity to celebrate the dedication and commitment of our staff members, especially those individuals who go above and beyond in their daily roles to exceed the expectations of our service users.
“Nominations for the awards come from colleagues, service users and their relatives which makes the Shaw Star Awards so special and unique. Since the Shaw Star Awards began seven years ago we have enjoyed celebrating our staff and the contribution they make to the quality of life for the people in our care.”
Shaw healthcare is one of the UK’s leading health and social care providers. It provides care to individuals in nursing and residential homes, hospitals, supported living arrangements, extra care schemes and domiciliary care settings.
Its services range from comprehensive care packages through to low level support in the community for older people and adults with physical, sensory or mental health support needs.