Behaviour Smart

As a Behaviour Consultant, I was frustrated with the inefficiency of behaviour incident recording in schools, children’s homes and care settings. The data collected was often filed away, rarely analysed, and only revisited in case of allegations. Existing systems were not designed to improve behaviour.

This led me to conceive Behaviour Smart, a system designed to enhance behaviour management. However, the high cost of software development deterred me. Despite my wife’s encouragement and discussions about re-mortgaging the house, taking loans, or seeking investors, I decided against it.

My wife believed in Behaviour Smart but in 2019, she unfortunately passed away from cancer. She requested that I use the life insurance money to develop Behaviour Smart. Honouring her wish, I proceeded with the project.

Behaviour Smart works by encouraging staff to reflect on incidents through structured reports. It features a dedicated post-incident learning page which is based on extensive research, to improve outcomes for individuals and staff. It records not just the de-escalation techniques used, but also their effectiveness. This data is exported to a well-designed behaviour plan, or ‘Smart Plan’.

Our customers have experienced significant reductions in behaviour incidents, with some reporting over an 80% reduction after using Behaviour Smart for just one year.

Dean Cotton, Director, Behaviour Smart
info@behavioursmart.co.uk
www.behavioursmart.co.uk