Woodlands House Care Home Achieves The National Gold Standards Framework Quality Hallmark Award

Hartford Care has achieved the prestigious national Gold Standards Framework (GSF) Quality Hallmark Award for end of life care at its Woodlands House care home in Woodlands, Southampton. The accolade, awarded after rigorous assessment by GSF, recognises the UK’s most exceptional health and social care providers.

Alongside high scores in all areas of evaluation, the assessor’s report highlighted how friendly and welcoming the Woodlands House team are, interacting with the residents in a professional and compassionate manner, with residents found to be happy and well cared for.

Katie Dixon, Home Manager at Woodlands House, says:
“We are honoured to achieve the Quality Hallmark Award in what is our second consecutive assessment. The reaccreditation is testament to the commitment of our compassionate and hard-working team, who I’m incredibly proud of. We’re dedicated to delivering high quality care and support to our residents, helping them live fulfilled lives throughout their time with us.”

Julie Armstrong-Wilson, Chief Operating Officer for Gold Standards Framework, said:
“We are delighted to congratulate all the organisations that have achieved accreditation and received the Quality Hallmark Award this year. This year we have had the most organisations apply for accreditation since we commended the accreditation process over 15 years ago.

“The quality of care and the compassionate cultures we have seen is truly inspiring, reflecting a deep commitment to ensuring people receive the right care at the right time, making a real difference to them and their families, proving that generalist services can and do provide good palliative and end of life care.

“These organisations exemplify the Gold Standards Framework standards by listening to what matters most to each individual and delivering care in line with their goals, wishes, and preferences. Supporting our ageing population to live and die well is so important, our Award Winners are leading the way in demonstrating what good end of life care looks like. A huge congratulations to you all.”