Maxine Patterson joined the team at the home, which is based on Church Road, in 2013 and is known for going above and beyond to make the residents feel more comfortable and at home.
The award panel recognised her for her support of residents who are nearing the end of their lives, her support of the home’s activities programme, and her encouragement of good nutrition for all residents.
Home manager Josi George nominated Maxine for the award, which was presented by Councillor Chris Whitebread, Deputy Cabinet Member for Health and Adult Social Care.
Josi George said: “Maxine is an exceptional member of staff. She is always polite, caring and responsive. Although she works in the kitchen, she always helps residents and staff without any hesitation.
“She is very good in promoting nutrition and fluids as every day when she is on shift she goes around the whole home with her refreshment trolley which carries a range of healthy snacks and drinks, and of course, the odd treat.
“Maxine has a heart of gold, and when the residents are happy she is happy.”
Maxine Patterson said: “It was incredibly humbling to be nominated for, and to win, this award. I love working at Mundy House, the residents mean everything to me. I was honoured that Josi took the time to recognise me for the work that I do, and I can’t believe I won.”