Staff-Short Care Firms Have No Time For Training

Connect2Care’s latest research shows how misconceptions around apprenticeships could be impacting their potential to fix industry-wide staff retention problems.

Following the ‘Great Resignation’ of 2021 – when employees around the UK left their jobs in record numbers – a new survey has revealed that 100% of care managers continue to find it hard to retain staff.

Yet while almost 90% believe that further training investment would help with recruitment and retention, less than 40% of care businesses offer apprenticeships to staff at all levels. Over a third have been deterred from offering training opportunities for new and existing employees due to the time investment needed.

A further 37.5% of care managers are put off by the risk that an employee would leave after completing their training, even though more than 90% of people working in the sector have said they would be more likely to stay in a role if their employer invested in their training from the outset.

Commenting on the research, Jill Whittaker, Managing Director at Connect2Care, said:
“Since the pandemic began, staff shortages have been rife across a wide range of sectors, culminating in the ‘Great Resignation’ of 2021. And the care sector is among the hardest hit.

“Yet while most care operators see the value in training when it comes to attracting and retaining staff, too many believe they don’t have the time to invest in this. But with the sector continuing to struggle with staff shortages, they can’t afford not to.

“As well as playing a role in attracting and retaining valuable team members, apprenticeships have always been one of the best ways to unlock skills quickly and fast-track staff into positions where they can make a real impact. New flexible training models under consideration by the Government are set to make this process even quicker. For example, front-loaded training will be invaluable in helping apprentices to hit the ground running and operate efficiently for their employers from the very beginning.”

The study showed that most care operators are interested in flexible training options, with 75% of employers in the sector saying they would consider front-loaded training to help speed-up the process. Over 90% of employees in the field would be more willing to start an apprenticeship or training course if they could condense learning into a shorter period.

Connect2Care has released a toolkit answering common questions about apprenticeships, with advice on how businesses can maximise them through flexible training options.