St Quentin Care Homes Starts Transformation Journey with New Model of Care

St Quentin Care Homes has announced the beginning of a new chapter, after its acquisition by the Healthcare Management Trust (HMT).

The care home in Newcastle-under-Lyme was acquired by HMT last autumn and has already seen significant improvements in care delivery, infrastructure, and leadership.

The team has introduced MAGIC (Making A Greater Impact in Care), a bespoke care model developed by HMT, designed to create enriching, personalised experiences for every resident.

Jacinta Greatrex has been appointed as the new Home Manager of St Quentin and says the transformation reflects a renewed commitment to enhancing the quality of life for residents and strengthening its role within the local community.

“The last nine months have been about listening, learning and laying strong foundations,” says Jacinta. We are starting to implement a new model of care, which will benefit our residents, their families and our staff. We’re entering a new phase for the home, and we’re excited to share it.”

HMT has also made several refurbishments to the site, introduced a new risk and reporting system, and improved daily operational practices to support the team in maintaining the highest standards of safety and excellence.

Two specialist roles have been introduced: a Clinical Care Expert for Therapies and a Head of Community Nursing, to bring new depth to the home’s multidisciplinary approach.

To celebrate the home’s progress and develop links with the community, St Quentin will hold an Open Day in September. The event will be open to all, including families, local residents, and healthcare professionals, and they will be able to tour the facility, speak with members of staff and enjoy refreshments and activities.

“We know the care sector is under pressure, and we’re committed to being part of the solution adds Jenny Mace, Director of Business Development at HMT. “By investing in people, systems and environments, we’re working to build a future where quality of life is at the heart of every care decision.”