Residents And Relatives Reconnect With Limited Indoor Visiting

For residents at Magnolia Court Care home in Golders Green, the long awaited reunion with one family member has become a reality, as one single named visitor is now allowed to visit each resident in their bedroom.

There has been much anticipation of this moment by families and residents alike. Guidance was issued by the Government on March 4 and Barchester Healthcare, who run Magnolia Court care home, is proceeding with a safe and cautious approach to visiting. Strict protocols are in place with all visitors required to have a negative Lateral Flow Device test result before being allowed into the home, and infection control measures and social distancing in place for every visit, with hand holding allowed but not recommended.

Despite the need for testing and social distancing, it was still welcome news for so many residents and their family members to be able to meet in the comfort of their bedroom. Residents and their [relative] enjoyed getting together and catching up face to face.

Octavian Stanciu, General Manager at the home, said: “This is the first cautious step towards having a buzz of visitors in the home again. It was wonderful to see how happy it made the residents and their relatives. We have a great booking system in place to ensure the visits are well organised, and visitors are doing a great job of following the safety measures to keep everyone as safe as possible. For those that are not able to come inside the home we are pleased to be able to continue to offer visits in our visiting suites or outdoors when the weather allows”

Cynthia, Relative at Magnolia Court said: “The staff here have been so wonderful supporting me to use video calls and creating the visiting suite so I could keep in touch with my mother, but nothing beats seeing my mother in the comfort of her bedroom. It was so wonderful to be able to hold mums hand. This was a special moment, and I was over the moon.” 

We are welcoming new residents into our homes to ensure that we are there for those that need care and support, and have a very clear admission policy and infection control protocols that must be met. Please do give us a call on 020 8731 9881 if you are looking for care or need any further help.

Magnolia Court is run by Barchester Healthcare, one of the UK’s largest care providers, which is committed to delivering high-quality care across its care homes and hospitals. Magnolia Court provides nursing care, residential care, respite care.