Research Project Examines Experiences of Working in a Care Home During COVID-19

Warwick Business School (WBS), University College London and National Care Forum (NCF) are to study how Covid-19 has affected older people’s care homes and experience of working in them.

The research project, which has public funding from the Economic and Social Research Council, focuses on three areas: How people work in older people’s care homes has changed during the pandemic.

  • How well supported the older people’s care home workforce felt during the pandemic
  • How well supported older people’s care homes felt during the pandemic

It is very important to us at the NCF that the perspectives and experiences of those working in and managing older people’s care homes are captured – the voice of those on the frontline is essential in understanding the different ways in which Covid-19 has impacted on you all.

The survey can be found here and findings will be shared with NCF members, with an opportunity to discuss them with the researchers. The closing date is Friday 26th November 2021.

Taking part is of course voluntary – however as an incentive, 10 people who answer the survey will win a £50 shopping voucher.

To find out more, please contact Dr Didem Derya Ozdemir Kaya ( or Dr Aaron Gain (

This video introduces the research:

As well as asking care home staff to complete the survey WBS are also preparing to interview volunteers to discuss the issues in more depth. If you would be willing to speak to a researcher directly then we are looking to talk one-on-one with a number of care home staff and provider managers. We would ask some questions in an informal interview taking up to an hour. We can offer a £25 voucher in recognition of your time. If anyone is interested and would like to know more information please contact