Staff in Quantum Care homes across Hertfordshire were delighted to be named Heroes of Hertfordshire this week by the Lord Lieutenant of Hertfordshire, Sir Robert Voss.
Each home received a letter, certificate and badge in recognition of their care and support to the older people of Hertfordshire during the Coronavirus pandemic.
A letter from the Lord Lieutenant stated “It gives me great pleasure to enclose a ‘Hero of Hertfordshire’ certificate as a small token of thanks for the support you have given to the people of Hertfordshire in recent times… On behalf of the people of the county I want to thank you for truly being a Hero of Hertfordshire”.
Melissa McNeilly, Home Manager of one of Quantum Care’s homes, Garden City Court in Letchworth, said: “We feel very honoured to have received this certificate which recognisess the hard work and dedication from each and every member of the team. They are all heroes in my eyes and I am so proud of the love and care they have shown our residents.”
Chief Executive Maria Ball said “It means so much to all of our teams to receive special recognition such as this from the Lord Lieutenant. This has been the greatest challenge that we at Quantum Care have ever faced and we are truly humbled by the sheer determination, professionalism and passion that our colleagues have shown each and every day towards the residents in our care. On an individual basis, and working as teams right across our homes, they have been nothing short of exceptional”.