New Registered Manager Appointed At Malsis Hall

Joy Handley has been appointed as service manager at Malsis Hall in Glusburn, near Keighley, bringing extensive clinical and leadership experience to the role.

Joy is a registered nurse with 20 years of clinical experience and a further eight years in management roles across health and social care. She first became aware of Malsis Hall through her professional work and was immediately impressed by both the setting and the carefully designed care pathway, which supports people to maximise their quality of life and independence.

She is passionate about delivering high-quality, person-centred care and is committed to ensuring services remain safe, effective and compassionate and places strong emphasis on open communication and operates an open-door policy, encouraging dialogue with staff, people using the service and their families.

Joy said: “Malsis Hall is a truly special place, not just because of its setting, but because of its clear commitment to supporting people to recover, grow and live as independently as possible. I am passionate about person-centred care and about creating a culture where people feel listened to, respected and safe. I believe open communication is vital, and my door will always be open to staff, the people we support and their families.”

Andrew Shelton-Murray, managing director of Malsis Hall Limited, said:
“We are delighted to welcome Joy as service manager at Malsis Hall. Her depth of clinical experience, combined with her strong leadership values and commitment to compassionate, person-centred care, make her an excellent fit for the service. Joy shares our vision of providing a clear, supportive care pathway that enables people to move forward in their recovery in the least restrictive way possible.”