Jane Harris, Campaigns Director at Leonard Cheshire
“The Care Quality Commission is right to highlight how much care varies around the country. People should expect basic standards of care wherever they live and no-one should suffer the indignity of 15-minute care visits.
“Every day thousands of disabled and older people are being forced to choose between having a cup of tea and going to the toilet.
“Some good councils have taken the right step and reviewed the number of 15-minute visits they buy. But councils across the country need to follow their lead so we can have a care system that is fair to all.”