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Hat Trick of Outstanding Ratings for Vida Healthcare

Vida Court, the third and latest care home of Harrogate-based specialist dementia care provider Vida Healthcare, has been rated as Outstanding by the Care Quality Commission (CQC).

The care home has joined the top four per cent of adult social care services rated Outstanding following an inspection by industry regulators, the CQC. All of Vida’s three specialist care homes have now been awarded an Outstanding rating.

The inspection highlighted the exceptional dementia care that is provided. Staff’s exceptional creativity when following best practice guidance was applauded, particularly when it comes to ensuring resident’s care and support needs are met. Person-centred care is prevalent throughout the service, and this includes how people wish to be cared for at the end of their lives and approaching difficult conversations.

The report also highlighted that Vida’s ethos of ensuring excellence in clinical and dementia care provision shines through, with senior leaders and staff underpinning Vida’s values. The CQC referenced the innovative care that is led by the latest research and professional literature and fully embedded throughout the service. Staff described an inclusive, open working environment, with a strong framework of accountability by the management team to monitor performance and risk.

Sharon Oldfield, Vida Court Home Manager at Vida Healthcare, said: “We are extremely proud of the Vida Court team. It is a privilege to work with people who are so focused on enriching residents’ lives and providing the highest quality of care. We are delighted that our inclusive and open working environment, alongside the hard work and creativity of our team has been recognised by the CQC. We are committed to developing, promoting and implementing innovative methods of care to deliver an outstanding service to our residents”.

James Rycroft, Managing Director at Vida Healthcare, commented: “The commitment of the team at Vida Court, highlighted in the inspection report, is what makes our service outstanding. Securing an Outstanding rating for all of our care homes is an incredible achievement, and really sets us apart from other care home operators in the UK. Our staff are our greatest asset and I would like to thank them all for their dedication. They all have a clear understanding and respect for our core values which underpin our service; very important people, in it together, detail oriented, always kind, which in turn is reflected in the care we provide to our residents.”