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Edinburgh Care Home Residents Praise Social Isolation Project

An Edinburgh care home has been praised by residents for its efforts to combat social isolation.

Glencairn, a private residential home operated by Renaissance Care, launched the project last year amid recognition that even in care, older people can feel isolated with potentially harmful impacts on their mental and physical health.

Among the initiatives introduced by Glencairn to help residents build social connections and increase community engagement are weekly supper and coffee clubs, walking activities and language lessons.

A dedicated focus group to explore the experiences and needs of residents has been established and a staff matching system has been developed to ensure residents are paired with care assistants who are best suited to their needs and personalities, fostering deeper connections and trust.

Wellbeing Companions have been added to the care team to help create meaningful one-on-one interactions, offering personalised support to residents and facilitating better social engagement

Olive McCroan, 91, has been appointed the resident ambassador and said she is “loving” the role. She added: “It has given me a focus and sense of purpose. It is important in this environment to have friends and that’s what we all are.”

Caroline McDonald, 95, said: “I enjoy getting together with everyone, particularly at the coffee club where my family join, too”.

Graham Croan-Bee, 78, added: “It’s great, I am having a really nice time. There is lots to do and I don’t feel lonely as I can join in when I wish.”

Outdoor walking activities are an integral part of daily life and Glencairn has partnered with several external organisations, such as reflexologists, volunteers, and activity service providers, to enhance the range of activities and therapeutic options available to residents.

The continuation of Lingo Flamingo, a language learning program designed for older adults, has helped residents engage in intellectual and social activities, boosting their cognitive function while encouraging social interaction with fellow learners. Residents are on their way to achieving an SVQ qualification through the Lingo Flamingo language course, showing the success of educational and social programs in empowering older adults.

Jozi Stables, Glencairn’s manager, said the project is transforming daily life for residents, with increased engagement in activities, improved mobility and a noticeable reduction in stress and distress.

Ms Stables said a decreased use of analgesia and antipsychotic medications points to the positive impact of social interaction and mental stimulation and that families have also provided positive feedback, noting improvements in their loved ones’ emotional well-being and overall engagement in life at the care home.

“Social isolation and loneliness are issues that significantly affect the mental and physical health of individuals and it’s a topic very close to my heart,” said Ms Stables.

“Even in care homes when people are surrounded by others, we face the issue where social networks shrink and opportunities for meaningful connections decrease inevitably leaving people feeling disconnected from their communities.

“At Glencairn we recognise the impact this can have on people, and this is why we wanted to launch this project. Our aim is to combat loneliness by fostering community support, encouraging social engagement, and providing accessible resources which are crucial in helping our people to maintain meaningful connections and a sense of purpose, ultimately improving their quality of life and overall health.

“By developing individual care plans focused on each resident’s unique needs and goals, Glencairn ensures that every resident receives care that supports their well-being, both physically and emotionally and supported people to achieve their dreams.”