Victoria Farn was one of only a handful of callers to make it onto the air as part of a birthday giveaway run by TFM
The Newcastle-based station asked for listeners celebrating their birthday that day to get in touch and Victoria was selected by DJ Steve Furnell.
The administrator at Bannatyne Lodge Care Home, in Peterlee, initially believed she was entering to win tickets to see Shrek the Musical.
After winning the competition she was surprised to hear she had also won a week in Madeira, a Portuguese archipelago off the north west coast of Africa.
She said: “I’d asked my manager at Bannatyne Lodge Care Home if I could make the call to the station, so I can’t thank her enough for letting me do it, as I was lucky enough to win a holiday.
“I’ve never won anything before, so this is a real treat for me and my mum to go on holiday.
“I gave the Shrek tickets to my friends who have young children. They had a brilliant time at the show.
“Thank you to TFM.”
Lynn Chapman, home manager at Bannatyne Lodge Care Home, on Manor Way, said: “We’re all absolutely delighted for Victoria. What a brilliant prize and such a deserved winner.
“She is a hard worker and well-liked by everyone at the care home, from the residents to the staff, so we’re all so pleased for her to win this holiday. And, let’s be honest, a little bit jealous too. I’m sure she’ll have a great time.”