Following a recent & unannounced inspection by the CQC in late March 2020, Oaktree Court Care Home in Wellington has been awarded an overall “Good” across all areas achieving an “Outstanding” in responsiveness.
The care home which is part of the Majesticare group, a leading luxury care home operator, provides accommodation & specialist residential, nursing & dementia care for up to 56 people.
Inspectors noted the “exceptional personalised and responsive care” received by residents in a service led by a management team focused on continual improvement.
One resident commented “This is my home for life now and I am very happy here” Whilst another stated, “I couldn’t fault anything here. We are safe and well cared for, it’s a happy place”
Marie George, Registered Manager since January 2018 said she was so proud of every single member of her team who have all worked so hard over the past 13 months to turn the home from requires improvement to an overall Good rating.
“We are absolutely over the moon with the report! It’s a huge achievement from everyone and has brought some very well-deserved happiness across our lovely home. My team and I are passionate to ensure the residents wellbeing is always at the heart of our values and our approach to care. I’d like to thank everyone for all their support, and their ideas!”
Angela Boxall, COO praised the dedication of Marie & her team. “The team at Oaktree Court have done a fantastic job in creating a warm, safe and welcoming home and I know how much their hard work and dedication is so appreciated by residents, their families and all of our Majesticare team! Well done!”