All of Borough Care’s homes for older people are rated as ‘good’ by the Care Quality Commission (CQC), the independent regulator of health and social care in England. This follows inspections at Bamford Close, Bruce Lodge and Cawood House, which all recently received a ‘good’ rating. Borough Care is the largest not-for-profit provider of care for older people in Stockport and has eleven homes in the borough.
The CQC said of Bamford Close in Cale Green that: “The service had an open and supportive culture.” The CQC noted that: “People were supported to have maximum choice and control of their own lives and staff supported them in the least restrictive way possible and in their best interests.” In its report for Bruce Lodge in Offerton, the CQC states: “Staff talked to residents with respect and attention. People’s dignity and privacy was respected by staff.” At Cawood House in Brinnington, the CQC observed that: “Staff displayed caring values; they treated people with kindness, dignity and respect during care delivery. People were cared for by staff who knew them well.”
Dr Mark Ward, CEO at Borough Care, says: “It’s great that the hard work and dedication of all our teams has resulted in each of our homes now being rated as good by the Care Quality Commission. We have been working hard to achieve a good rating across all of our homes and I’m pleased everyone’s effort and commitment has been rewarded. We will continue to strive to deliver the very best care for every resident. We understand choosing a care home is a big decision and it’s important to make the best choice for a loved one. At Borough Care we recognise that every resident is unique and should be treated as such. Rather than offering a one-size-fits-all option, our staff take time to find out what each and every person loves so they can deliver the care and support residents need to continue to live fulfilled and valuable lives.”a