A WELSH care provider has today (April 8, 2015) said its service users are getting sufficient end-of-life care despite a recent report revealing people who would benefit from palliative care are not getting it.
According to London School of Economics researchers, more than 100,000 people a year who would benefit from palliative care are not getting it and patients are being left without sufficient pain relief and respite.
Peter Angelides, Managing Director of Abacare, which provides care across Wales, said: “We provide a variety of care services to people in Wales including palliative and end-of-life care and feel our care workers are doing an excellent job. Our service users who are terminally ill can stay in the comfort of their own home and receive care that could improve their quality of life and prevents any distress they might have been under if they were in a hospital.
“Our in-house training specialises in palliative care, which means our staff can have training anytime, anywhere. Carers are trained to make sure people are comfortable and provide social and psychical support and our services are easily accessible too. We provide care across all of Wales and are always hiring new care workers.”
Abacare operates a professional Care Management Team that is committed to providing high quality care to individuals in their own homes.
The large team of trained, specialist, care workers provide positive based outcomes and person centred care to people throughout the UK.
It was recently named Britain’s ‘Most Outstanding Care Agency’ at the UK Over 50s Housing Award.
Peter added: “We recently carried out an audit of our service users in Bangor and 100% of service users in the area who receive support from us said they are happy with the care they receive. It was also revealed that revealed that 100% of those that took part were happy with support received and felt they were treated with respect.
“One hundred percent of those asked said they feel they are treated with respect. 99.5% feel they are treated courteously by our carers and 99% feel their enquiries are dealt with promptly and sympathetically.”