The Royal Star & Garter Homes Wins Employee Engagement Award

Agenda Consulting, a research consultancy specialising in the not-for-profit sector, has launched an ‘Employee Engagement Award’. The Royal Star & Garter Homes, a charity that provides nursing and therapeutic care to the ex-Service community, is the first recipient of the award, which recognises clients who have demonstrated high levels of employee engagement.

The Charity has been through a sustained period of change over the past ten years, including moving from one single care facility to new cutting-edge Homes. Siobhan Creighton, Director of HR at The Royal Star & Garter Homes, said: “The strategic transition was only possible with the support and dedication of staff across all disciplines and their commitment to employee engagement. The key to success was focusing on three key elements of ‘engagement’: communicate the big picture and everyone’s part in the plan; make the time to consider people’s views and concerns; and treat people as you would wish to be treated. As Managers, we also developed this ethos through leading by example.” 

The Charity has been using staff surveys to monitor staff engagement. This year it partnered with Agenda Consulting to run its first ever online survey.

Siobhan added, “We are delighted with the survey results. We are committed to making positive changes where areas of improvement were identified. Our engagement result really demonstrates that staff want to tell us how they feel and they trust that we will act on the results. We are really pleased to receive this award and want to thank everyone who participated.”

To qualify for an award, organisations will have participated in an Agenda Consulting Employee Engagement Survey. They will have achieved a response rate of 50%, and 80% of respondents will have agreed or strongly agreed with the statement, “I would wholeheartedly recommend this organisation as a good place to work”, signifying very high employee engagement.

Roger Parry, Director of Agenda Consulting, said: “Our new award recognises clients that have demonstrated outstanding practice in employee engagement in the not-for-profit sector.”