B&M Care Launches Specialist Complex Dementia Care Hubs
B&M Care have launched three new complex dementia care hubs at Osbourne Court in Baldock, The Radley in Borehamwood and Dalton Lodge in Walthamstow.
The hubs are created for people whose dementia has progressed beyond what traditional residential care homes can safely support, giving families somewhere to turn when options often feel limited or impossible to find, providing highly specialised environments for residents living with advanced or challenging dementia, including people under 65 with young onset dementia who frequently fall through the gaps in existing services.
Currently, it’s estimated there are 982,000 people living with dementia in the UK, and that number is predicted to increase to 1.4 million by 2040. Some people living with dementia experience severe or very advanced symptoms that can lead to intense distress for both the individual and their loved ones. Families often describe this stage as isolating, frightening and difficult to talk about, especially when behaviours such as heightened distress, extreme agitation, aggression, hallucinations and sexualised behaviours begin to emerge.
These symptoms are widely misunderstood and can become overwhelming for relatives as well as care teams who may lack the training, space or resources to offer safe, therapeutic support.
With 1 in 6 hospital beds now occupied by someone living with dementia, and forecasts estimating this is set to increase to 1 in 4 by 2040, people with complex needs are increasingly admitted to hospital simply because there is nowhere else equipped to care for them, B&M Care’s new centres help prevent avoidable hospital admissions and lengthy stays, reducing pressure on NHS bed capacity while giving individuals more dignified, appropriate care.
Caroline Inch, Director of Dementia Care and Operations from B&M Care said,
“opening these hubs reflects our commitment to supporting people whose dementia has progressed to a point where families often feel frightened, exhausted and unsure where to turn. People living with complex dementia may have been assessed as unsuitable for other care homes where staff and facilities cannot provide the specialist dementia care their complex needs require.
“Our Complex Dementia hubs provide a compassionate, specialist environment so people who struggled to be supported elsewhere can receive the care they need, moreover this gives reassurance to families in their time of need. By creating these specialist environments, we are also providing the NHS with a trusted partner at a time of significant pressure. Our goal is to give individuals the dignity, safety and personalised care they deserve while helping local services keep people in the right place for their recovery and long-term quality of life”.

